Priyanshu Chitkara — Event Architect & Operations Strategist

What I Bring

Five Pillars of Proven Excellence

Forged across 11+ years of greenfield mandates, marquee live events, and enterprise governance. Every pillar is a proven practice — every word is earned.

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Event Architect

Builds complete event ecosystems end-to-end — ideation through post-event ROI. Founded India’s entire events infrastructure at a Global Top-10 firm: governance, SOPs, procurement playbooks, and delivery systems that now scale independently.

🧩

Operations Strategist

Designs governance structures, SOPs, guardrails, and inter-departmental pipelines — every function synced like pearls on a ring. Programs run on reproducible, audit-ready blueprints. No ambiguity. No gaps. No room for failure.

🔗

Vendor Governance

Built a 47-partner national vendor ecosystem — three-tier RFx, 12-KPI scorecards, SLA penalty frameworks. Service failures 8%→0.2%. Procurement cycles halved. A network built on trust, accountability, and measurable performance.

💎

Sourcing & Procurement Specialist

Three-tier transparent procurement optimised for quality and clean audits. ₹54 Cr+ in verified savings across ₹217 Cr+ — through category-level sourcing, zero-based budgeting, and real-time commercial controls. Every rupee carries intent.

✈

Group & Business Travel Commander

The trusted partner for domestic & international group travel at any scale. CXO, HNI, and UHNI programs managed with absolute precision — charter negotiations, hotel inventory, visa & immigration, ground logistics, executive protocol. 8,000+ pax. 26% cost reduction. Zero service failures. Always.

Career Journey

11+ Years of Measurable Impact

Every role added a layer. From on-ground execution to founding enterprise functions — a career built entirely on outcomes.

Apr 2024 — Jan 2026

RSM US LLP
Gurugram
Global Top-10

Senior Associate — Events & Vendor Operations

Founding Lead | 37 Programs | ₹78.5 Cr | Team of 5

Founding Build₹78.5 Cr₹20 Cr+ Savings37 Programs

98% OTD

96% CSAT

NPS 82

47 Vendors

6→3 Wk Procurement

8%→0.2% Failures

Strategic Function Building: Founded India’s Events & Vendor Operations from zero — SOPs, RFx/S2P/P2P workflows, compliance protocols, audit frameworks, and delivery playbooks; transformed a greenfield mandate into a structured national model in 21 months.
End-to-End Program Management: Sole Event Project Manager for all 37 programs — stakeholder consultation, venue sourcing, agenda & run-of-show, registration, travel logistics, staffing, risk registers; weekly governance cadence; pre- and post-event business impact reports with datasets shared to C-suite.
MICE Execution: Delivered ₹78.5 Cr ($8.6M) across 37 programs — 98% OTD, 96% CSAT; engineered Meeting Specifications, BEOs, cue sequences, floor plans; hired, trained, and supervised 30–80 on-ground personnel per event.
Financial Engineering: Zero-based proposals across 15+ spend categories; ₹19.6 Cr in verified savings — 27–40% via sourcing, ₹3.8 Cr via reengineering, ₹1.4 Cr via commercial controls — elevating NPS to 82.
Vendor Ecosystem: Three-tier RFx; 47-partner national ecosystem; 12-KPI scorecards and QBRs; SLA frameworks, penalty clauses; centralised repository — procurement cycles halved, service failures near-eliminated.
Executive Travel & Protocol: CXO/HNI/UHNI global travel — international air & ground, visa & immigration, premium accommodation, multi-city offsites — zero service failures at every touchpoint.
Cross-Functional Leadership: Strategic connective tissue across product, marketing, sales, PR, finance, and C-suite; owned brand integrity; real-time last-mile risk mitigation without disrupting event integrity.

Feb 2019 — Mar 2024

Worldcraftz Events
New Delhi

Event Manager

308+ Events | 19 Categories | Team 8–14 | ₹18 Cr Authority | 5 Years

97.8% Success92% Retention25–37% Savings

Portfolio Command: Led 308+ events across 19 categories — MICE, launches, activations, awards, gala nights, roadshows, exhibitions, sports — directing cross-functional teams of 8–14.
Flagship Programs: Samsung D&D Connect (8,000+ pax, pan-India travel ecosystem); Google Pixel Launch (2M+ impressions, 50+ influencers, AR/VR zones); IIFA Awards (100+ celebrity VIPs, live broadcast, zero incidents); Sunburn Festival (15,000+ attendees); ICC World Cup 2011 & IPL (50,000+ footprints); Auto Expo (200+ exhibitors, 93%+ satisfaction).
Budget Authority: Managed ₹15L to ₹18 Cr per event — zero-based budgeting delivering 25–37% optimisation; designed and presented budget proposals and post-event financial impact reports to client leadership.
Vendor Architecture: 14-category network with performance SLAs and penalty structures — 30% shorter procurement cycles, 99.8% success rate over 5 years.
VIP & Protocol: Travel, hospitality, and protocol for multi-city MICE and celebrity engagements — 100% CSAT, zero service failures throughout 5 years.
Marketing Integration: Social amplification, influencer partnerships, PR, on-ground experiential — 2.5x event reach growth.
Team Development: Trained junior coordinators; instituted BEO templates and post-event debrief protocols — reducing execution errors 35% YoY.

Oct 2016 — Jan 2019

Worldcraftz Events
New Delhi

Senior Event Specialist

98+ Programs | 4 Departments | Marquee Events

Auto ExpoICC World CupIPL SeasonsIIFA AwardsSunburn

Executed 98+ marquee events over 25 months — sports, entertainment, B2B exhibitions, festivals — leading teams across 4 departments with 50,000+ attendee footprints.
Delivered ₹57.9 Lakhs in cost savings — 24% YoY reduction + 34% ASAT increase simultaneously through rigorous stakeholder alignment and execution discipline.

Nov 2014 — Sep 2016

Worldcraftz Events
New Delhi

Event Assistant

Foundation Phase — Pan-India BTL Campaigns

Built core expertise across Nokia, ITC, Nestlé, NoMarks campaigns (17+ cities), product launches, sampling activations, and wedding events. Improved attendee engagement 27% YoY.

📋 RSM US LLP — Case Study

From Zero to ₹78.5 Cr in 21 Months —
Building India’s Event & Vendor Operations Backbone

April 2024 – January 2026. [21 months].
A nationally recognised, audit-ready event and vendor operations ecosystem — built from an absolute greenfield mandate.
The outcome: ₹20 Cr+ in savings. NPS elevated to 82. 98% OTD. 96% CSAT.

⚡ 21 Months · 6 Pillars · Enterprise-Grade

How the Infrastructure Was Built
Layer by Layer

From absolute zero to a nationally recognised, audit-ready ecosystem — each layer purpose-built on the one below it.

Governance Foundation

SOPs, compliance protocols, delivery playbooks, and audit-ready documentation — the bedrock every other layer is anchored to.

SOPsComplianceDelivery PlaybooksAudit Trail

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Procurement Architecture

Three-tier RFx (RFP/RFI/RFQ) across 6 vendor categories — S2P/P2P workflows designed to make every rupee traceable and defensible.

RFP · RFI · RFQS2P / P2PFinance CoordSpend Analytics

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Vendor Ecosystem

47-partner national network onboarded, contracted, governed — venues, AV, logistics, F&B, artists — each under SLA frameworks and quarterly business reviews.

47 Partners6 Categories12-KPI ScorecardsQBR Governance

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Execution Engine

End-to-end lifecycle ownership — consultation → planning → vendor management → on-ground execution → post-event ROI and C-suite reporting.

Full LifecycleBEOs & Run-of-ShowDry RunsC-Suite Reporting

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Financial Control

Zero-based proposals across 15+ spend categories. Centralised repository tracking all contracts, invoices, POs, and tax documents. ₹19.6 Cr saved.

Zero-Based Budgeting15+ CategoriesCentralised Repo₹19.6 Cr Saved

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Travel Ecosystem

White-glove CXO/HNI/UHNI travel — charter negotiations, airline inventory, hotel group blocks, visa & immigration, executive protocol. Zero service failures. 26% cost reduction.

Charter Negotiations8,000+ PaxVisa & ImmigrationExecutive Protocol

21 Months · Measurable Impact

The Numbers That Define the Transformation

🏆 ₹78.5 Cr

Total Portfolio Delivered

37 MICE, corporate & leadership programs — multi-city & international, zero cancellations

💰 ₹19.6 Cr

Verified Cost Savings

₹14.4 Cr sourcing + ₹3.8 Cr reengineering + ₹1.4 Cr commercial controls

⭐ NPS 82

Net Promoter Score

Elevated through consistent excellence across all 37 programs — earned, not claimed

⚡ 98%

On-Time Delivery

Sustained across complex multi-city and international formats without exception

🛡️ 0.2%

Vendor Service Failures

Down from 8% — SLA frameworks, penalty structures, real-time QBR monitoring

🚀 3 Weeks

Procurement Cycle

Compressed from 6 weeks via structured RFx and pre-qualified vendor pool

The Transformation Chronicle

Day 1 → 21 Months Later

Day 1 — The Void

April 2024 · Absolute Zero

Vendor PartnersZero

Governance FrameworksNone

Procurement ProcessUnstructured

Service Failure Rate8%

Procurement Cycle6 Weeks

Spend VisibilityZero

NPS ScoreBaseline

21
Months

After 21 Months — The Engine

January 2026 · Enterprise-Grade

Vendor Partners47 National

Governance FrameworksEnterprise-Grade

Procurement Process3-Tier RFx

Service Failure Rate0.2%

Procurement Cycle3 Weeks

Spend VisibilityFull Audit Trail

NPS Score82 🏆

Why Priyanshu?

The Architecture Speaks.

Six reasons — backed by proof, not promises. Every statement carries a number. Every number was earned.

You get a living, breathing ecosystem

Not a hire — an architect. Every event becomes a reproducible blueprint. Every program strengthens the system. The infrastructure I leave behind outlasts every program it delivered.

₹217 Cr+ Managed

Your budget is deployed, not spent

Category-level sourcing, SLA-backed vendor governance, and real-time commercial controls mean every rupee carries intent. ₹54 Cr+ in verified savings — with zero compromise on quality.

₹54 Cr+ Verified

Reliability is engineered, not hoped for

98% OTD across 460+ programs — multi-city, international, hybrid. Zero cancellations. Zero ambiguity. Programs run on blueprints, not improvisation. Precision at every touchpoint.

99% On-Time Delivery

Your executives are in the safest hands

CXO, HNI, UHNI travel and engagement programs managed with zero service failures — international logistics, visa compliance, confidential protocols, curated hospitality. The standard never dips under pressure.

Zero Executive Failures

Every rupee is tracked and accountable

Centralised repositories, audit-ready documentation, real-time controls — full visibility from proposal to final tax invoice. Finance teams, auditors, and leadership always have what they need.

Full Audit Transparency

NPS 82 — trust that compounds

Stakeholder satisfaction isn't a metric chased — it's the outcome of building things right the first time. NPS 82 was earned through 37 consecutive programs of consistent, transparent, zero-guesswork excellence.

NPS 82

Signature Work

Programs That Define the Portfolio

From multi-city hybrid mega-events to 50,000-attendee live productions — each a case study in precision, presence, and measurable impact.

MICEMulti-CityHybrid

RSM Connect 2024/2025

RSM US LLP — Founding Flagship

India's first multi-city hybrid mega-event across 4 metros simultaneously — built entire operational blueprint from zero. 1,200+ delegates. Sub-0.5 second inter-location feed delay maintained. 98% OTD. 96% CSAT across both editions.

4 Cities1,200+ Delegates96% CSAT

Group Travel8,000+ Pax

Samsung D&D Connect

Worldcraftz Events — National Scale

Pan-India travel ecosystem for 8,000+ Samsung dealers — bulk airline inventory, hotel group blocks, and ground logistics across multiple cities. Seamless registration, travel coordination, and on-ground execution at a scale most teams never manage.

8,000+ ParticipantsPan-IndiaZero Failures

Executive TravelUHNI Protocol

CXO/UHNI Travel Programs

RSM US LLP — Executive Operations

White-glove global travel for CXOs, HNIs, UHNIs — air & ground logistics, visa & immigration, premium hospitality, curated experiences. Charter negotiations and hotel inventory management. 26% per-traveller cost reduction. Zero service failures maintained throughout.

8,000+ Pax26% SavingsZero Failures

Product LaunchTech · Experiential

Google Pixel Launch

Worldcraftz Events

Immersive AR/VR experience zones across simultaneous venues. 50+ tech influencers and media coordinated. Real-time social amplification generated 2M+ impressions within 24 hours of launch.

2M+ Impressions50+ InfluencersAR/VR Zones

SportsLive Broadcast

ICC World Cup 2011 & IPL

Worldcraftz Events

Multi-stakeholder logistics for ICC World Cup 2011 and IPL seasons — VIP hospitality, broadcast coordination, sponsor activations, security for 50,000+ attendees per event.

50,000+ AttendeesVIP ProtocolLive Broadcast

Awards100+ VIPs

IIFA Awards & Auto Expo

Worldcraftz Events

IIFA — 100+ celebrity VIPs, live broadcast, zero-incident red carpet. Auto Expo — 200+ exhibitors across 50,000+ sq ft, 93%+ satisfaction through proactive vendor management.

100+ VIPs200+ ExhibitorsZero Incidents

Domain Expertise

Core Competencies

🎯

Strategic Sourcing & Procurement

Three-tier RFx processes across 6 vendor categories — transparent, audit-ready, optimised for quality. 27–40% spend reduction through category-level strategic sourcing with full procurement governance.

RFx · RFP · RFI · RFQS2P & P2PContract NegotiationCategory ManagementZero-Based BudgetingSpend Analytics

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Operations Strategy & Governance

Builds complete operational structures — SOPs, guardrails, compliance frameworks, and inter-departmental pipelines aligned so every function moves in sequence. Scalable governance that outlasts individual programs and individual leaders.

SOPs & PlaybooksGovernance FrameworksAudit ComplianceRisk ManagementCross-Dept AlignmentDelivery Architecture

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Event Project Management — End to End

Full lifecycle ownership — pre-event consultation and ideation through planning, production, on-ground execution, to post-event ROI and metrics reporting. Delivered across MICE, corporate events, ATL/BTL activations, live events, sports, entertainment, award shows, special events, hybrid/digital events, podcasts, broadcasts, and in-person formats.

MICE & CorporateLive Events & SportsHybrid & DigitalATL & BTLAwards & EntertainmentSpecial Events

✈️

Corporate Travel & Executive Protocol

Commanded white-glove travel ecosystems for 8,000+ pax — CXO/HNI/UHNI programs with zero service failures at every touchpoint. International air & ground logistics, visa & immigration compliance, premium accommodation, executive protocol, and confidential stakeholder management at enterprise scale.

CXO · HNI · UHNIAir & Ground LogisticsVisa & ImmigrationCharter NegotiationsExecutive ConfidentialityProtocol Management

Events Architect. Operations Strategist Sourcing · Procurement · Vendor Ecosystem · MICE · Global Travel Programs

Five Pillars of Proven Excellence

11+ Years of Measurable Impact

From Zero to ₹78.5 Cr in 21 Months —
Building India’s Event & Vendor Operations Backbone

How the Infrastructure Was Built
Layer by Layer

Day 1 → 21 Months Later

The Architecture Speaks.

Programs That Define the Portfolio

Core Competencies

Certifications & Professional Milestones

Tools & Platforms

The Stage is Set.
Let’s Create the Magic Together.

Events Architect. Operations Strategist Sourcing · Procurement · Vendor Ecosystem · MICE · Global Travel Programs

Five Pillars of Proven Excellence

11+ Years of Measurable Impact

From Zero to ₹78.5 Cr in 21 Months —Building India’s Event & Vendor Operations Backbone

How the Infrastructure Was BuiltLayer by Layer

Day 1 → 21 Months Later

The Architecture Speaks.

Programs That Define the Portfolio

Core Competencies

Certifications & Professional Milestones

Tools & Platforms

The Stage is Set.Let’s Create the Magic Together.

From Zero to ₹78.5 Cr in 21 Months —
Building India’s Event & Vendor Operations Backbone

How the Infrastructure Was Built
Layer by Layer

The Stage is Set.
Let’s Create the Magic Together.